Question 1

Are you a factory or trading company?

Accepted Answer

We are a manufacturer with 2 production base in Guangdong, Hubei.

Question 2

What is your terms of delivery?

Accepted Answer

FOB Zhongshan, Shenzhen, Wuhan, Shanghai, EXW, CFR, CIF, FCA, DDP is also acceptable.

Question 3

What is your sample policy?

Accepted Answer

Free sample can be provided if in stock, and you will only bear the courier cost.

Question 4

Do you test all your products before delivery?

Accepted Answer

We have professional group and leading testing equipment to test the products at all stages of the manufacturing process to ensure the best quality.

Question 5

What is your MOQ?

Accepted Answer

For OEM design, 3000 sets for vacuum bags, 1000 pcs for bathroom accessories with suction cup. For in stock products, no MOQ request.

Question 6

What format of the file do you need if I want my own design?

Accepted Answer

We have our own professional designers. So you can provide JPG, AI, CDR or PDF, etc. We will draw artwork for mold or printing screen for you.

Question 7

What’s your advantage over peer factories?

Accepted Answer

Taili is a ISO9001,ISO28000 and BSCI certified professional manufacturer, with 21 years experience in manufacturing.

Question 8

I have additional questions about using my appliance, what can I do?

Accepted Answer

Our customer service team is available to answer any of your questions and help you get comfortable with your new appliance. Contact us here to speak to one of our representatives.

FAQ – Taili

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